Refund policy

Returns & Exchanges

• Cancellations due to customer convenience are not accepted after the order has been shipped.

• If the product is defective or damaged upon arrival, we accept returns or exchanges.

• Please contact us via email within 7 business days of receiving the product, and include clear photos of the item.

• If damage occurred during shipping, we may accept returns or exchanges depending on the situation.

• Please contact us via email within 7 business days of delivery, including photos of the product and the shipping box.